Phone: 281.471.1782Toll Free: 800.868.6939PAL 24/7: 281.470.8925


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  1. questionLost Check Book
    During office hours call the credit union and report the lost check book. Lost during non business hours, go into PC branch banking and process a temporary list of stop payments on the range of checks lost.

  2. questionStolen Checks
    During office hours contact the credit union and place temporary stops on the range of checks. Non business hours process temporary stops on the range of checks in PC Branch.

  3. questionStop Payments
    Stop payments must be finalized in person at one of the credit union offices. Temporary stops can be placed on line in PC Branch Banking.

  4. questionHow can I get a copy of a canceled check?
    You can sign up for E-statements which allows you to view/print your cancelled checks online or come in and see one of our Financial Service Representatives. The fee is 3.00 per check.

  5. questionWhat is the difference between an overdraft fee and an insufficient funds fee?
    Overdraft fee is a $5.00 service fee for the transfer of funds in an existing account to cover debit, where insufficient funds fee is where there are no funds available, this service cost 29.50 per item.

  6. questionWhat do I do if my check I've written from my account cleared for the wrong amount?
    Contact the credit union and an adjustment will be made by accounting

  7. questionWhat is your current interest rate on a checking account?
    We offer several interest bearing accounts to choose from.

  8. questionWhat is a post-dated check?
    Check that is dated in the future

  9. questionI need to reorder checks with my new address. Can I do that online?
    Not at this time.

  10. questionWhat is the minimum balance?
    No minimum balance

  11. questionDoes the free checking account earn interest?
    Beacon has many interest bearing products to choose from.

  12. questionHow do I know how long my checks are held?
    Checks are not held but ran the day they are deposited. Funds are subject to being placed on hold in accordance with Government regulations.

  13. questionHow can I order checks?
    Through our call center at 281/471-1782 or Toll free 1-800/868-6939 or in person.